179 Episodes

  1. Four Ways to Support your Team During a Launch

    Published: 11/8/2022
  2. How to Create a Collaborative Community with Dan Miller

    Published: 11/1/2022
  3. Community Conflicts the Business Owner SHOULD Know About!

    Published: 10/25/2022
  4. How to Calculate your Retention Rate

    Published: 10/18/2022
  5. How a Strong Culture Led to a 97% Retention Rate

    Published: 10/11/2022
  6. Client Case Study: How We Used This 4-Step Process to Increase Client Retention From 89% to 92%

    Published: 10/4/2022
  7. How To Set Boundaries in Your Business – You Are Not Responsible For Your Client’s Results

    Published: 9/27/2022
  8. Partnerships & Collaborations Through Your Community Ecosystem with Candace D'Agnolo

    Published: 9/20/2022
  9. How To Leverage Customer Success Stories

    Published: 9/13/2022
  10. The Key Onboarding Step You're Missing

    Published: 9/6/2022
  11. Secret Strategy to Get New Members Showing Up & Taking Action with Susan Bradley

    Published: 8/30/2022
  12. The Secret of 7-Figure Business Owners

    Published: 8/23/2022
  13. Resolving Customer Support Issues | The Good, The Bad, & The Ugly

    Published: 8/16/2022
  14. The Accountability Challenge That Creates More Results, Better Stories, & Stickier Members

    Published: 8/9/2022
  15. 4 Keys To Increasing Conversions from Your Free Group

    Published: 8/2/2022
  16. 3 Ways to Leverage Member Success Calls In Your Program

    Published: 7/26/2022
  17. The 3 Types of Instagram Reels to Grow Your Audience, Email List, and Sales

    Published: 7/19/2022
  18. Stop Hiding Your Cancellation Process

    Published: 7/12/2022
  19. 4 Community Building Lessons from Target

    Published: 7/5/2022
  20. Online Networking Events That Get Your Community Showing Up

    Published: 6/28/2022

8 / 9

Entrepreneurs and online business owners can no longer grow with great marketing alone. If you want to scale your course, membership, or coaching program, I’ll teach you how to maximize your profit and multiply your impact by creating a thriving online community. Be sure to connect with me on IG: http://instagram.com/shanaspeaks I’ve spent over a decade working with top brands and entrepreneurs to cultivate thriving online communities and empowered community teams that increase their reach, retention, and revenue. This podcast is a space for community creators like you and me to share our insights, best practices, and what’s working now in the community space. You’ll discover proven strategies, actionable tactics, and innovative ideas that you and your team can use to reduce refunds and increase retention. You won’t want to miss an episode! Subscribe now and let’s get started! Show notes & more: https://ShanaLynn.com